Ordering and Payment

Ordering products

Ordering your favorite products easily with just four steps below:

Step 1: Choose the products

Search for the product you want to buy. Then click on “Buy now” button, or “Add to cart” button, if you want to continue shopping or proceed with ordering.

Checkout as a visitor or log in for further process. For more convenient, we recommend you to log in to your account, then you don’t need to fill in details info any more.

No account yet? It is also possible to order without an account, just fill in your details. Are you planning to store with us more often? Then we recommend you to create an account for more convenient.

Step 2: Choose your delivery preference

You can have your order delivered to you, or pick it up at one of our stores.

The choices are: Home Delivery (for a fee) – Delivered right into their hands! Store Pickup – For when they don’t want any hassle and just need something now

Step 3: Check and pay

We’re so excited to start this process with you. We have a variety of payment methods available, just choose one and enter your information below! But don’t worry if it’s not correct yet because once we get approved by the bank then everything will be taken care of from there on out – all without even having an account at our store yet 🙂

We’ll send confirmation emails as well; those typically go out within 24 hours after placing orders but if yours never arrives check back later or contact us through email (asianfood[email protected]) or Whatsaap/ phone number: +31 20 6123557

Change or cancelling products

Do you have some problems with ordering, or have you changed your mind? Don’t worry! You can contact us right away and we will help you with whatever is left.

Then do not hesitate to contact us as soon as possible, within 24 hours after you receiving our confirmation email. Because once the package is sent, we can’t stop our delivery partner!

If you need further support, feel free to contact us via email: [email protected] or Whatsaap/ phone number: +31 20 6123557

Product not in stock?

We apologize for any inconvenience this may have caused. If the product state is out of stock, it’s likely due to unexpected delays in importing products from Asia and we will immediately refund your money or offer an alternative item when necessary!

If you have any product suggestions for our grocery store, feel free to share your opinion here: https://asiangrocery.nl/wishlist-2/

Payment

Once you fill in your personal details, you’ll see the following  options to make payment , depending up on the shipping address:

• Direct Bank Transfer (Offline)
• Credit Card (Visa, Master Card and Amex)
• iDeal (for customers with Dutch bank accounts)
• PayPal

Direct Bank Transfer

Direct Bank Transfer connects your bank information to your website, to instantly receive guaranteed funds. This payment method is, by default, compliant with the PSD2 regulation and SCA requirements, hence decreasing the risk of fraudulent activity and granting faster settlements.

Check here, for more information about Direct Bank Transfer

iDeal

iDEAL is a convenient, fast and easy way of paying for goods online. If you already have online banking with ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers, you can make payments using iDEAL right away.

Check here, for more information about iDeal

Credit Card

At the moment, we accept only 3D secured Master, Visa and American Express credit cards (cards with OTP/ PIN). Unfortunately, we don’t accept cash cards.

PayPal

PayPal is a payment platform that offers many different ways to pay. You can use your PayPal balance, bank account or any other method like credit cards and rewards balances for your convenient.

Check here, for more information about Paypal