Shipping and return

Deliver straight to your doorstep!

Delivery service

Our Asian grocery store uses PostNL as the main delivery service. Thanks to PostNL, we are able to deliver swiftly and reliably to most places in the Netherlands because of PostNL’s well-integrated network. Delivery times on the Wadden Islands could vary.

If you have the order delivered to a PostNL collection point, you can collect the package within one week. After that, the package will automatically be returned. You will see this as a status in your Track & Trace. When we have received the package back, we will credit the products and € 6.95 administration costs will be charged.

 

Please note: we do not receive a message from PostNL when your package is returned, so keep a close eye on your Track & Trace. If you have any questions about the return, you can contact us.

 

Delivery time​

We will try our best to deliver your products within 24 – 48 hours. We guarantee that if you place your order on a business day before 1 pm, we will be able to deliver it in 99% of cases the following delivery day. On Sundays, there are no deliveries.

You can also select the most convenient delivery time and delivery destination for you thanks to PostNL’s excellent delivery service.